Tag Archives: webops

Chapter 25: Human Factors and Ergonomics Practice in Web Engineering and Operations: Navigating a Critical yet Opaque Sea of Automation

by John Allspaw Practitioner summary Web engineering and operations is a nascent, fast-growing and largely untouched discipline from a human factors and ergonomics (HF/E) standpoint. The domain is ripe with complexity and ambiguity, due to the dynamic nature of the … Continue reading

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