Tag Archives: quality

Chapter 28: Communicating with Decision Makers: Getting the Board on Board

by Nigel Heaton and Bernie Catterall Practitioner summary Human factors and ergonomics (HF/E) practitioners have the best opportunity ever to communicate with senior decision makers to get our message to the Boards of companies, but we need to adapt our approach … Continue reading

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Chapter 13: Human Factors and Ergonomics Practice in Healthcare: Challenges and Opportunities

by Ken Catchpole and Shelly Jeffcott Practitioner summary The healthcare system is complex, opaque and prone to accidents. This provides exciting challenges and opportunities for the human factors and ergonomics (HF/E) practitioner. The current challenges faced by the healthcare HF/E practitioner … Continue reading

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