Contents

Dedication

Foreword, by Martin Bromiley, Airline Captain & Founder of the Clinical Human Factors Group (CHFG), UK

Preface, by Steven Shorrock and Claire Williams

Acknowledgements

Part 1 – Reflections on the Profession 

Chapter 1 – Introduction: Human Factors and Ergonomics in Practice, by Steven Shorrock and Claire Williams

Chapter 2 – The Nature of the Human Factors/Ergonomics Profession Today: An IEA Perspective, by Margo Fraser and David Caple

Chapter 3 – ‘Ergonomics and Ergonomists’: Lessons for Human Factors and Ergonomics Practice from the Past and Present, by Patrick Waterson

Chapter 4 – The Nitty-Gritty of Human Factors, by Erik Hollnagel

Chapter 5 – Human Factors and the Ethics of Explaining Failure, By Roel van Winsen and Sidney Dekker

Chapter 6 – Human Factors and Ergonomics in the Media, by Ron Gantt and Steven Shorrock

Part 2 – Fundamental Issues for Practitioners 

Chapter 7 – Human Factors and Ergonomics Practitioner Roles, by Claire Williams and Steven Shorrock

Chapter 8 – Organisational Contexts for Human Factors and Ergonomics in Practice, by Steven Shorrock and Claire Williams

Chapter 9 – Integrating Research into Practice in Human Factors and Ergonomics, by Amy Chung, Anna Williamson and Steven Shorrock

Chapter 10 – The Challenges of Practice-Oriented Research, by Claire Williams and Paul Salmon

Chapter 11 – Human Factors and Ergonomics Methods in Practice: The Right Tool for the Right Job, by Matthew Trigg and Richard Scaife

Chapter 12 – Becoming a Human Factors/Ergonomics Practitioner, by Andrew Baird, Claire Williams and Alan Ferris

Part 3 – Domain-Specific Issues 

Chapter 13 – Human Factors and Ergonomics In Healthcare: Challenges and Opportunities, by Ken Catchpole and Shelly Jeffcott

Chapter 14 – Human Factors/Ergonomics Practice in the Rail Industry: The Right Way, the Wrong Way and the Railway, by Ben O’Flanagan and Graham Seeley

Chapter 15 – Human Factors and Ergonomics Practice in Aviation: Assisting Human Performance in Aviation Operations, by Jean Pariès and Brenton Hayward

Chapter 16 – Human Factors Practice in Military Aviation: On Time and On Target, by Ben Cook and Ryan Cooper

Chapter 17 – Human Factors and Ergonomics Practice in the Oil and Gas Industry: Contributions to Design and Operations, by Robert Miles and Ian Randle

Chapter 18 – Human Factors and Ergonomics Practice in the Nuclear Industry: Helping to Deliver Safety in a High-Hazard Industry, by Clare Pollard

Chapter 19 – Human Factors and Ergonomics Practice in Manufacturing: Integration into the Engineering Design Processes, by Caroline Sayce and Fiona Bird

Chapter 20 – Human and Organisational Factors in Regulation: Views from a Former Regulator, by John Wilkinson

Chapter 21 – Human Factors and Ergonomics Practice for Consumer Product Design: Differentiating Products by Better Design, by Daniel Jenkins

Chapter 22 – Human Factors and Ergonomics Practice in Inclusive Design: Making Accessibility Mainstream, by Edward Chandler and Phil Day

Chapter 23 – Selling ‘Ergonomic’ Products: Different Approaches for Different Applications, by Guy Osmond.

Chapter 24 – Human Factors and Ergonomics Practice in User Experience: Demonstrating Value in a Fast-growing Field, by Lisa Duddington

Chapter 25 – Human Factors and Ergonomics Practice in Web Engineering and Operations: Navigating a Critical yet Opaque Sea of Automation, by John Allspaw

Chapter 26 – Human Factors and Ergonomics in the Construction and Demolition Industry: A Dynamic and Diverse Environment, by Daniel Hummerdal and Stuart Shirreff

Chapter 27 – Human Factors and Ergonomics Practice in Agriculture: The Challenges of Variety and Complexity, by Dave O’Neill and Dave Moore

Part 4 – Communicating about Human Factors and Ergonomics 

Chapter 28 – Communicating with Decision Makers: Getting the Board on Board, by Nigel Heaton and Bernie Catterall

Chapter 29 – Engaging Participants in Human Factors and Ergonomics, by David M. Antle and Linda L. Miller

Chapter 30 – Writing as a Human Factors/Ergonomics Practitioner, by Don Harris

Chapter 31 – Public and Social Media Engagement for Human Factors/Ergonomics Practitioners: Outreach, Research and Networking, by Dom Furniss

Afterword – Ergonomics and Human Factors Research and Practice: Lessons learned from Professor John R. Wilson, by Sarah Sharples, President of Chartered Institute of Ergonomics and Human Factors (2015-2016)

Notes on Contributors

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